Refund policy

All sales are final. Once an order is placed, it cannot be canceled, modified, or returned. Please review your order carefully before completing your purchase.

Damaged or Defective Items
If your item arrives defective, damaged, or incorrect, please contact us immediately at support@trendywaveshop.com with proof of the issue. We will evaluate the case and, if confirmed, provide a replacement or a full refund.

Non-Refundable Items
The following items are not eligible for refunds or replacements under any circumstances:

• Perishable goods (food, flowers, plants)
• Custom/personalized products
• Personal care items (e.g., beauty products)
• Hazardous materials (flammables, gases)
• Sale items or gift cards

European Union 14 Days Cooling-Off (Legal Right)
If your order ships to the European Union, you have the right to withdraw within 14 days of delivery—only if the item is unopened, unused, and in original packaging. Contact us at support@trendywaveshop.com to initiate this process.

Refunds (Defective Items Only)
Refunds are only processed for verified defective/damaged items. If approved, the refund will be issued to your original payment method within 10 business days.

Contact Us
For any questions, email support@trendywaveshop.com.